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Customer Support Executive- Kolkata

Who are we?

We develop products and solutions for bioinformatics and web community. Our bioinformatics solutions are used by major bioinformatics and biotechnology companies worldwide like Invitrogen, Millipore, Scripps Research Institute etc. and major universities. Our market leading web product is used by worldwide web community. Our information portals are visited by several million people every month.

We are developing leading edge world-class web 2.0 product and services with Java and PHP. We do not follow others, we lead the way.

We have a very open culture with a flat hierarchy. We honor talent and dedication above everything else.

Job Description

Customer support is the face of the company for most of our customers. We strive hard to provide excellent customer support. Your job will be to provide high quality and timely customer support for our product and services. You will also be responsible for maintaining and enhancing our public and internal FAQ database to facilitate faster and more accurate response to customer issues.

Desired Profile

We are looking for dedicated professionals with excellent and proven communication skills through email.

You may ask any questions here. Email your resume to